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Privacy Policy

Storage of personal data at Marks & Kattens AB – Privacy Policy

Your personal integrity is important to us and you should always be able to feel completely safe and know what happens and what is recorded when you provide your personal data to us.

Any information that can be directly or indirectly attributed to a living natural person is considered personal data. We process this in accordance with applicable legislation and we want to use this Privacy Policy to show how we handle your personal data.

The privacy policy applies when we, (Marks & Kattens AB, 556820-2518), provide services and products in connection with your purchase. In service matters and other contact with us, as well as when visiting our website.

The data controller for the processing of your personal data is Marks & Kattens AB, 556820-2518.

We are responsible for ensuring that your personal data is processed in accordance with applicable legislation.

When is your data processed?

In order for you to visit our website, purchase our goods or services, monitor our incoming deliveries or contact us for support or information, we must collect and process personal data about you.

We also collect and update your address information through third-party address update services.

The information collected from you when purchasing, booking and monitoring goods is required for you to be able to enter into an agreement with us and for us to be able to provide our services and offers.

Why do we process data?

  • To be able to fulfill our agreements with you as a customer, such as completing purchases, shipping goods, invoicing and payment, and providing support.
  • To be able to provide customer service, answer questions, correct incorrect information
  • To be able to manage the customer relationship and provide our services
  • Provide you with relevant information and customized offers in newsletters and on the web
  • Improve our customer offering, for example, development of services, products and features
  • Comply with applicable legislation, such as accounting laws, distance selling laws, consumer purchase laws, etc.

What data do we store?

The information we store in our database is:

  • First and last name
  • Personal identification number, Organization number
  • Address
  • Email address
  • Phone number
  • Payment details
  • Customer number
  • IP address and information about your use of our website

Legal basis & Storage periods

In order to administer and manage our purchases, as well as deliver our orders, we save in the customer register:

  • Name, address, personal identification number, corporate registration number, telephone number and email address
  • Geographic information
  • IP address, device information, log information

Legal basis for the savings: Terms of sale

Shelf life: two years after you last purchased something

In order to provide support and handle any complaints, we save in the order register

  • Name, address, telephone number and email
  • Geographic information
  • IP address, device information
  • Payment reference
  • Purchased goods

Legal basis for savings: Accounting Act

Storage period: as long as we are required to store the data according to applicable law

In order to ensure that legal requirements are complied with, such as the Accounting Act, we save in the order register

  • Name, address, telephone number and email
  • Geographic information
  • IP address, device information
  • Payment reference
  • Purchased goods

Legal basis for savings: Accounting Act

Storage period: as long as we are required to store the data according to applicable law

To market our goods and services via email, we save in the customer register/newsletter register

  • Name, address, telephone number and email
  • Geographic information

Legal basis for savings: Balancing interests

Shelf life: two years after you last purchased something

To enable you to retrieve an abandoned shopping cart and easily make a purchase if you have left the checkout, we save it in the preorder register.

  • E-mail
  • items you added to your shopping cart

Legal basis for savings: Balancing interests

Storage time: 2 months

How is your data protected?

When you provide your personal data to us, you can be sure that:

  • No unauthorized person will have access to your personal data.
  • We do not lend, rent, lease or sell any personal information to other companies or individuals.
  • We have taken the necessary technical security measures to protect your personal data against unauthorized access, alteration and deletion.

Who can your information be disclosed to?

We may disclose your information to third parties to fulfill our commitment to you as a customer, for example to payment service providers, warehouse management companies, shipping companies and communication services.

We may also share your information with companies that provide address update services to ensure that we have the correct address information for you.

Personal data may also be disclosed by us if it is necessary to comply with applicable legal requirements or requirements from authorities, to safeguard our legal interests or to detect, prevent or alert us to fraud and other security or technical problems.

Your rights

You have the right, after submitting a written, signed application to us, to receive information about what personal data we have stored about you and how we process it - a so-called register extract.

You have the right to obtain correction of personal data that we process about you.

You have the right to request that your personal data be deleted if it is no longer necessary for the purpose for which it was collected. However, there may be legal requirements that prevent us from immediately deleting your personal data, for example for accounting and tax purposes. We will then terminate the processing for purposes other than compliance with the law.

You have the right to data portability. This means the right to receive and transmit your personal data in a structured, commonly used and machine-readable format to another controller, under certain conditions.

You have the right to object to personal data processing carried out on the basis of a balancing of interests. If you object to such processing, we will only continue the processing if there are legitimate reasons for the processing that outweigh your interests.

If you do not want us to process your personal data for direct marketing purposes, you always have the right to object to such processing. Once we have received your objection, we will cease processing the personal data for such marketing purposes.

Please contact the address below in such matters:

Marks & Cats AB

Textilvägen 1

515 32 Viskafors

You can also email: order@marks-kattens.se

You also have the right to file any complaints regarding the processing of your personal data with the Swedish Data Protection Authority. The Data Protection Authority is responsible for monitoring the application of the legislation, and anyone who believes that a company is handling personal data incorrectly can file a complaint with the Data Protection Authority.

Change to the privacy policy

We may make changes to our privacy policy. The latest version of the privacy policy is always available here on the website. In the event of updates that are of decisive importance for our processing of personal data (for example, changes to specified purposes or categories of personal data) or updates that are not of decisive importance for the processing but may be of decisive importance for you, you will receive information on our website and via email (if you have provided an email address) well in advance of the updates taking effect. When we make information about updates available, we will also explain the meaning of the updates and how they may affect you.

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